An important way to ensure that organizations are maximizing
their web analytics capabilities is by focusing on the ways that metrics can be
applied to measuring the effectiveness of business objectives. The first two
blog posts will feature two common web metrics and how to apply them in
business scenario. The first post is on Website
referral traffic.
Referred traffic describes website visits that are directed
from outside web sources, basically anything that isn’t a visit where the
visitor typed your URL into the browser bar. Google analytics also
differentiates referral traffic that is direct and search engine-driven
traffic. Examples of referred traffic might include: paid search, social media
traffic, and traffic referred from outside websites.
Broadly, referred traffic tracking helps provide insight into
two different things: a breakdown of where different visitors to your website
are coming from and how those different audiences engage with your site. It is
the second component of the referral traffic that helps provide value in understanding
what referral channels provide the most engagement: are those people visiting
your site from Twitter converting more than those who are referred through your
direct email campaigns? Referral traffic metrics can help provide that insight,
though as mentioned above…it is up to the knowledge of the marketer to
interpret and act on it.
Webris blog growth
In a guest post on RobbieRichards.com, Ryan Stewart (founder
of the SEO agency Webris)
wrote a blog
about how he leveraged Reddit referral traffic to help invigorate a stagnant blog
traffic and drive new users. Stewart leveraged a Reddit “expert” to help
implement some different tactics to help generate authority on Reddit and build
an audience that would become blog audiences.
Stewart started with his channel goal: Increase blog traffic
monthly. For our purposes, we can expand upon this and understand the goal as a
broader business awareness and growth goal, although the specific tactic
presented may be a bit more specific. Stewart attempted to drive traffic
through various channels, and ended up finding success by leveraging outside
Reddit knowledge. He expressed the improvement in progress toward his goal by
displaying his Reddit referral traffic.
Image from RobbieRichards.com
The 1,691 sessions referred from Reddit in 27 days amounted
to a significant portion of Stewart’s overall traffic to the blog, signifying a
successful implementation. In the post Stewart explained that one of the best
takeaways from implementing the new tactics was that “Reddit is now a platform
I can rely on for quality traffic.” Stewart took a business goal, recognized
when he wasn’t meeting that goal through web data, and found a way to use web
referral data as a way to quantify specific success.
For businesses that look to drive new traffic and users to
their website, understanding where those visitors are coming from is the first
step to being able to leverage that traffic in your business objectives.
Whether your goal is driving visitor growth, like Ryan Stewert at Webris, or
conversions, website referral data can provide valuable insight to help achieve
those goals.
Website referrer data is key in knowing where your visitors come from and determining which digital advertising efforts are working. Businesses can use website referrer data for testing which advertising messages and/or platforms are most successful. This information can be used when developing a digital advertising strategy. Web analytics is helpful in that it easily lends itself to frequent testing so that companies can build a well vetted online strategy.
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